1. On day 2 I picked it up to use it and the screen was flickering very quickly and had a washed out overbright look to it. It stayed that way through several reboots, but resolved itself eventually. It hasn't recurred (yet).
2. Today I picked it up and went to use it but pressing the power/wake button did nothing. I held it down for 15 seconds - nothing. I used my office phone to call the Nexus and ...
- it started vibrating like it should, but
- the screen stayed black,
- there was no ringtone (I know it wasn't in silent mode - I had recently used it).
- after I hung up my office phone the Nexus kept vibrating like a call was coming in.
Good news (sort of)
This handset has got to go...
Following the links on the email order confirmation from Google, I found a help site. After a bit of reading I found both a support form and an Australian 1800 phone number for support. I called the number and spoke to an American named James (we had a chat about Casey Stoner retiring from MotoGP) who agreed that the phone was classified as a DOA, organised the RMA and sent me a detailed email about the return process.
The return process seems very well organised - they will pick it up and at that point I can click a link which will start the shipping of the replacement. I have no assurance that they have a replacement Nexus 4 at the moment to actually send to me (the demand world-wide is very high at present) but I trust that they have held back enough to replace DOAs.
More to follow in due course...